Frequently Asked Questions
Everything you need to know about TheraPetMD's premium pet fashion and wellness accessories.
How do I determine the correct size for my pet?
Each product page features a detailed sizing guide. We recommend measuring your pet's neck, chest girth, and back length while they are standing to ensure the most comfortable fit for our apparel.
What is your return policy for apparel?
We offer a 30-day return policy on all unworn items with tags still attached. For hygiene reasons, clothing must be free of pet hair and odors to be eligible for a full refund.
How long does shipping take?
Standard domestic shipping typically takes 3-7 business days. We also offer expedited shipping options at checkout if your pet needs their new outfit sooner.
Are your materials safe for sensitive skin?
Absolutely. TheraPetMD uses hypoallergenic, breathable fabrics such as organic cotton and bamboo blends to prevent irritation and ensure your pet stays comfortable all day.
Do you ship internationally?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times vary by location and are calculated at the final stage of checkout.
How should I wash my TheraPetMD garments?
To maintain the quality of the fabric, we recommend machine washing on a cold, gentle cycle and air drying. Avoid using bleach or high-heat dryers to prevent shrinkage.